SlimReset Protocol ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what personal data we collect, why we collect it, how it is used, and what rights you have in relation to your data. Please read this document carefully before using our website or purchasing our products.
1. Who We Are
SlimReset Protocol is operated by a company registered under CNPJ 53.600.163/0001-00. Our primary contact email for data-related matters is: support@SlimReset.com.
2. Data We Collect
We may collect the following categories of personal data:
- Identity Data: First name, last name, or username when provided via contact forms or account creation.
- Contact Data: Email address used to deliver digital products or respond to inquiries.
- Transaction Data: Details about purchases processed through our third-party payment processor. We do not store credit card numbers or financial data on our servers.
- Technical Data: IP address, browser type and version, time zone, browser plug-in types and versions, operating system, and platform when you access our website.
- Usage Data: Information about how you use our website, collected via cookies or analytics tools.
3. How We Collect Data
- Direct interactions: When you fill in a contact form, make a purchase, or send us an email.
- Automated technologies: As you interact with our website, we may collect Technical and Usage Data through cookies, server logs, and similar technologies.
- Third parties: Payment processors (e.g., Centerpag) may share transaction confirmation data with us. Analytics platforms may provide aggregated behavioral insights.
4. How We Use Your Data
We use your personal data to:
- Fulfill and deliver digital product purchases (e.g., sending download links via email).
- Respond to customer support inquiries.
- Send transactional communications related to your purchase.
- Improve the functionality and user experience of our website.
- Comply with legal obligations.
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
5. Legal Basis for Processing (LGPD / GDPR)
We process personal data based on the following legal grounds:
- Contract performance: Processing is necessary to fulfill your purchase and deliver the digital product.
- Legitimate interests: To improve our services and protect against fraud.
- Legal obligation: To comply with applicable laws and regulations.
- Consent: Where you have given explicit consent (e.g., subscribing to communications).
6. Cookies
Our website uses cookies — small text files stored on your device — to enhance your browsing experience. These include:
- Strictly necessary cookies: Required for the website to function. They cannot be switched off.
- Analytics cookies: Used to understand how visitors interact with the site (e.g., Google Analytics, if applicable). These are anonymized.
You can configure your browser to refuse all or some cookies. Disabling strictly necessary cookies may affect site functionality.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Purchase-related data (e.g., email address for product delivery) is typically retained for up to 5 years for tax and legal compliance purposes.
8. Your Rights as a Data Subject
Depending on your jurisdiction, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your data ("right to be forgotten"), subject to legal retention obligations.
- Portability: Request your data in a structured, machine-readable format.
- Objection: Object to processing based on legitimate interests.
- Withdrawal of consent: Where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, contact us at support@SlimReset.com. We will respond within 30 days.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All payment processing is handled by our PCI-compliant payment processor. We do not store financial credentials on our systems.
10. Third-Party Services
Our website may use third-party services such as payment processors, email delivery platforms, and analytics tools. Each of these services operates under their own privacy policy. We encourage you to review those policies.
11. Children's Privacy
Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18. If you believe a minor has submitted data to us, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be reflected by updating the "Last updated" date at the top of this page. We encourage you to review this policy regularly.
13. Contact
For any questions, concerns, or data subject requests related to this Privacy Policy, contact us at:
Email: support@SlimReset.com